Terms & Conditions of Sale

Effective 1 November 2026 — Governing consumer purchases across the United Kingdom.

1. Scope & Contracting Parties

These Terms & Conditions of Sale ("Terms") govern all retail sales concluded via this website between Thames Sanitary Care Ltd (registered in England & Wales under Company No. 14982735, VAT No. GB 418 9275 30, Registered Office: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom) and any retail consumer ("Customer") ordering Fuugu™ Power Foamer – Toilet Cleaning Foam Bags for delivery in the United Kingdom.

2. Product Information & Pricing (VAT Included)

Essential product characteristics, ingredients and usage instructions are displayed clearly on our main store page. All prices are inclusive of UK Value Added Tax (VAT) at the prevailing statutory rate.

Official Fuugu™ Power Foamer Bundle Price Schedule:

2x Toilet Cleaning Foam Bags: £ 14.95 (€ 14,95) per unit — Total price: £ 29.90 (€ 29,90) incl. VAT
4x Toilet Cleaning Foam Bags: £ 12.95 (€ 12,95) per unit — Total price: £ 51.80 (€ 51,80) incl. VAT
8x Toilet Cleaning Foam Bags: £ 8.95 (€ 8,95) per unit — Total price: £ 71.60 (€ 71,60) incl. VAT
12x Toilet Cleaning Foam Bags: £ 6.95 (€ 6,95) per unit — Total price: £ 83.40 (€ 83,40) incl. VAT

All orders placed on this website are strictly one-off purchases. We never operate recurring subscriptions, automatic rebilling or hidden membership fees.

3. Order Placement & Secure Payment

To place an order, the Customer selects their chosen bundle, enters their UK delivery details and confirms acceptance of these Terms. Payment is taken once upon order confirmation via Debit/Credit Card (Visa, Mastercard, American Express) or PayPal over a 256-bit SSL encrypted connection.

4. Dispatch & UK Delivery

Orders are processed and dispatched within 24 to 48 working hours. Standard tracked delivery across the United Kingdom takes 2 to 4 working days via Royal Mail Tracked 48 or Evri Courier. Full shipping details are set out in our UK Delivery & Returns Policy.

5. Statutory Right to Cancel (14 Days) & Commercial 60-Day Money-Back Guarantee

Under the UK Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have a statutory right to cancel your order within fourteen (14) calendar days from the day after you receive your goods, without giving any reason.

Extended 60-Day Fuugu™ Commercial Guarantee: In addition to your statutory rights, Thames Sanitary Care Ltd provides a comprehensive 60-Day Money-Back Guarantee starting from the date of delivery. To request a return or full refund, simply contact our UK Customer Care team at [email protected] or call Freephone +44 800 048 9240. Refunds are processed within 5 to 7 working days back to your original payment method.

6. Statutory Consumer Rights & Product Conformity

In accordance with the UK Consumer Rights Act 2015, all goods supplied must be of satisfactory quality, fit for purpose and as described. If any item arrives damaged in transit or defective, we will provide an immediate free replacement or a full 100% refund including any postage costs.

7. Governing Law & Jurisdiction

These Terms are governed by the laws of England and Wales. Consumers resident in Scotland or Northern Ireland also benefit from the mandatory consumer protection provisions applicable in their respective jurisdictions.