Legal Notice & Company Disclosures

Published in accordance with Regulation 6 of the Electronic Commerce (EC Directive) Regulations 2002 and the Companies Act 2006. Last updated: November 2026.

1. Website Operator & Commercial Entity

Company Name: Thames Sanitary Care Ltd
Legal Form: Private Limited Company registered in England & Wales
Companies House Registration No.: 14982735
UK VAT Registration No.: GB 418 9275 30
Registered Office Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
UK Customer Support (Freephone): +44 800 048 9240
Customer Service Email: [email protected]

2. Editorial & Commercial Responsibility

This online store is operated and managed by the Board of Directors of Thames Sanitary Care Ltd. For any enquiry relating to product compliance, detergent ingredient data sheets or commercial operations in the United Kingdom, please contact us at [email protected].

3. Hosting & Technical Infrastructure

This website is hosted on ISO/IEC 27001 certified cloud infrastructure located in the United Kingdom and European Economic Area, fully compliant with UK GDPR and the Data Protection Act 2018. All payment transactions are protected by 256-bit SSL/TLS encryption and processed through PCI-DSS Level 1 certified gateways.

4. Intellectual Property Rights

All content published on this website (including text, product descriptions, photography, graphics, logos, the Fuugu™ trademark, videos and code layout) is the exclusive property of Thames Sanitary Care Ltd or its licensed partners. Any unauthorised reproduction, distribution, modification or commercial exploitation of these materials without prior written consent is strictly prohibited under the UK Copyright, Designs and Patents Act 1988.

5. Consumer Dispute Resolution

We are committed to resolving any customer complaint swiftly and amicably. In the first instance, please contact our UK Customer Care team at [email protected] or call Freephone +44 800 048 9240 (Monday to Friday, 9:00 AM – 6:00 PM GMT). Nothing in this Legal Notice affects your statutory rights under the UK Consumer Rights Act 2015.